Request a late menu change
If you forgot to update your menu, you can text your Elf to see if they're ok with a late menu change.
If your Elf says YES:
- They'll unlock your menu for 60 minutes.
- You'll receive a text with a link.
- From your appointment page, you can update your menu. 👍
If your Elf says NO:
- you can keep your menu as is or
- from your appointment page, cancel your appointment (you'll get a full refund, minus your $35 deposit).
- ⏳Some Elves pack their staples and supplies right at 5pm, so late menu changes can result in 30+ minutes of extra prep. If they say no, please be understanding.
- ⏰If you don't get a text back from them right away, just hang tight. Elves are magical, but they also go out to movies and sleep during the night. 😀
- Go to your appointment page.
- Under "Your Order," click "start your request."
- You'll receive a text. Reply to your Elf and ask if a late menu change is ok.